SHOPPING INFORMATION

Has My Order shipped?

You will receive an email confirmation when your order has been picked up by our carrier. This will include tracking information.

How Long Will lt Take My Order To Arrive?

Most orders are processed and ready for carrier pick-up within 24 hours of order placement,  so we always send an email confirmation with a tracking number when your order has been picked up by our carrier.

How Do l Access My Tracking Information?

Most orders are processed and ready for carrier pick-up within 24 hours of order placement,  so we always send an email confirmation with a tracking number when your order has been picked up by our carrier

What is your refund policy?

If you are dissatisfied with your purchase, please contact us via email as soon as possible, and we will address the issue promptly.Please note that PayPal transactions are time-sensitive; any PayPal orders over 90 days may not be eligible for reprocessing.

Why Was My Order Cancelled?
 
Why Was My Order Cancelled?

Unfortunately, from time-to-time we have to cancel an order or a portion of an order due to product being unavailable or out-of-stock at the time of shipment. Your order may also be cancelled if the shipping carrier was unable to complete the delivery or the shipment was damaged in transit. If your order is cancelled, you will receive an email confirmation and a full refund (including shipping and handling fees) will automatically be processed for the portion of the order that was cancelled. Please note, it may take up to 10 business days for the refund credit to appear on your credit card.

PAYMENT INFORMATION

When Will My Credit Card Be Charged?
Your card will be charged as soon as your order is accepted in our system.
 
Should I put spaces or dashes in the credit card number?
No, your card number should be entered as a continuous string of numbers.
Why are you not accepting my credit card?

There are many reasons for a failed credit card transaction. Your card information may have been entered wrong, the card may have expired, reached its limit, or a malfunction may have occurred with the credit card processing system. Please double check your information.

Can I change or cancel my order?

Enim adipiscing commodo vestibulum condimentum parturient vulputate gravida phasellus scelerisque tellus lobortis scelerisque hac metus tincidunt mi.

Vestibulum vestibulum parturient inceptos scelerisque neque a facilisis posuere sem ullamcorper scelerisque ac.

My Promo Code Isn't Working, What Should I Do?

If the promo code you've entered cannot be applied to your order, please check that the code was entered correctly and that your order has qualified for the promotion. Promo codes are not case sensitive and will never contain spaces. Also, be sure to click the apply button after adding the promo code to your bucket. Promo codes must be applied to your order at checkout to qualify for a promotion; promotional discounts cannot be applied once the order is submitted